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| This outstandingly popular workshop enables delegates to develop a range of techniques for dealing confidently with other people, resolving conflict, handling difficult situations - positively and constructively.
Interactive CD
In addition to tailoring a workshop to the needs of your organisation, InTuition offers an optional extra service. An interactive CD of facilitation skills, techniques and approaches can be designed, enabling on-going development of skills within your organisation. This has been highly acclaimed as an extremely valuable resource.
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Learning Outcomes
By the end of the workshop delegates will be: |
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Aware of different behaviours people adopt and their effect on others |
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Aware of their own patterns of behaviour and what helps and hinders their effectiveness |
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Skilled in adapting their behaviour in particular situations |
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More confident in their dealings with others |
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More confident in their dealings with others |
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Who Should Attend ?
Behaving assertively can profoundly improve interpersonal relationships. This workshop is for people wishing to bring about changes - in their own behaviour and/or others' - for the better. |
Key Topics
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Different behaviours and effects
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Positive approach and body language
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Practical applications and role playing
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Making appropriate choices |
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Saying 'no' |
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Dealing with anger and criticism |
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Giving and receiving feedback
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Confidence building |
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Click for detailed course programme > |
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