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With a focus on achievement of business goals and targets, effective facilitation of groups is becoming increasingly important for managers. This may include anything from problem solving and conflict resolution to ensuring that work groups operate at optimum effectiveness. Delegates will be introduced to the principles of effective facilitation and how to use them to create a challenging and motivational working environment.
Interactive CD
In addition to tailoring a workshop to the needs of your organisation, InTuition offers an optional extra service. An interactive CD of facilitation skills, techniques and approaches can be designed, enabling on-going development of skills within your organisation. This has been highly acclaimed as an extremely valuable resource.
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Learning Outcomes
By the end of the training participants will be able to:
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Understand the concept of facilitation as a management tool |
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Apply key skills of facilitation |
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Understand how these skills can be used in group development and achievement of business goals |
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Assist groups through processes such as problem-solving, participative learning, group conflict or decision-making |
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Recognise where and when to use facilitation techniques |
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Who Should Attend ?
Managers of teams or groups who wish to improve effectiveness of working groups, and those involved in on or off the job training.
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Key Topics
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The role of the facilitator
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Elements of preparation
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Creating a positive climate
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Encouraging and managing discussion
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Problem solving techniques
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Handling controversy
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Group dynamics
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Click for detailed course programme > |
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