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| Negotiation affects many aspects of our working lives, whether it is negotiation with suppliers and clients on the use of services, or negotiation with colleagues on working practices and priorities. By understanding the underlying patterns, delegates will be able to approach a negotiation more effectively and confidently to achieve a win-win outcome. |
Learning Outcomes
By the end of the training delegates will be able to:
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Identify clearly when negotiation is taking place |
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Plan and prepare effectively for all phases of negotiations |
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Apply negotiating skills to achieve win-win outcomes |
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Adapt their approach to influence different personalities |
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Who Should Attend ?
The workshop is suitable for everyone who is required to negotiate with others at work. |
Key Topics
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The negotiation process |
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The negotiation phases |
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The skills of negotiating |
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The principles of influencing |
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Case study exercise |
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Practical applications and action planning |
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Click for detailed course programme >
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